Creating a User Journey Deliverable
Lesson 4: Step 2) Map User Steps Like a Pro: Building Your Use Case List
Uncover the secrets of successful user journeys! In this lesson, we’ll unveil the fundamentals of use cases and show you how to trace user steps with confidence. Through a live case study, you’ll gain firsthand experience in mapping user behaviour, equipping you to design flawless user journeys.
Benefits:
- Grasp the power of use cases: Learn how use cases translate to actionable user journey steps.
- Master user step tracing: Gain the skills to map user journeys with precision.
- Learn from a live example: See how user journey mapping works in a real-world scenario.
- Become a user journey mapping pro: Develop the confidence to build effective user journeys.
